AiNDORA Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Name, email, phone number
• Company/organization details
• Job titles and roles
• Project or workflow information
• Uploaded documents, photos, reports
• Communication within the platform

1.2 Automatically Collected Information

• Device and browser metadata
• IP address and geolocation (approximate)
• Usage logs and activity patterns
• Cookies and session identifiers

1.3 Information from Third Parties

We may receive information from:

• Integrated tools (e.g., email, cloud storage)
• Contractors or agencies you work with
• Public datasets or municipal systems (if permitted)

2. How We Use Your Information

We use personal and operational data to:

• Provide and improve our services
• Facilitate communication between teams
• Recommend workforce matches
• Generate reports and insights
• Respond to support requests
• Ensure platform security
• Meet legal and regulatory obligations

AiNDORA never sells user or customer data.

3. How We Share Information

We may share information with:

• Your organization and authorized team members
• Subcontractors or trades you engage
• Municipal or government partners (when authorized)
• Service providers supporting our platform (cloud hosting, analytics)

All third parties must comply with confidentiality and data protection requirements.

We do not disclose personal information to external marketers.

4. AI and Automated Processing

AiNDORA uses AI to assist with:

• Workforce matching
• Document organization
• Operational insights
• Photo and site data interpretation (where applicable)

AI is assistive only; decisions require human approval.

5. Data Retention

We retain data only as long as necessary for:

• Service delivery
• Legal compliance
• Operational continuity

Users may request deletion of their data by emailing privacy@aindora.ca.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent
• Request a copy of your stored information

We will comply within legally required timelines.

7. International Transfers

If data is transferred outside Canada, we ensure:

• Adequate protection measures
• Compliance with PIPEDA and applicable laws
• Secure encrypted transmission

8. Cookies

We use cookies for authentication, analytics, and improving user experience.

Users may disable cookies, but some features may not function properly.

9. Security of Personal Information

We implement safeguards including:

• Encryption
• Access controls
• Monitoring and logging
• Employee confidentiality agreements

However, no system can be 100% secure; users share data at their own risk.

10. Changes to This Policy

We may update this policy and will notify users of significant changes.

11. Contact Us

For privacy concerns: privacy@aindora.ca